Moss Bros. Chrysler Jeep Dodge RAM Moreno Valley

"4/17/2010"

My experience at Moss . Was a good experience, I worked with the internet manager as I did when I bought my tundra back in 2006. Both made the whole buying experience enjoying and I will come back next time I want to buy a car.

Bary

"6/24/2010"

My experience at Moss was great!  The people and the service was awesome!  We will continue to do business with them in the upcoming years for sure.

Rachel

"7/22/2010"

My experience at Moss Bros are like family all staff are friendly and really treat like a person specially Junior on special finance, he help me from the day that I talk to him and give me straight answer.  I would and will recommend Moss brothers to my work  and to everybody that I know.  You ROCK.  Thanks a million.

May

"7/29/2010"

Thank you! I look forward to our relationship. Just wanted to mention, Junior was professional with a capital P. I had the smoothest car buying experience in my life? Junior talked to me like he was my bro? I only slept 4 hrs last night?. Excitement of the purchase kept me awake? Give Junior my regards. Tell him to keep up the bang up performance /demeanor / attitude.. I appreciate Junior. Thanks again?
--One Happy Camper

Rick

"7/31/2010"

To the Moss Dealership and staff:
We just purchased a car with a trade-in yesterday and want to thank the salesperson, Duane, the sales manager, Mo's as well as Doug in the finance office for making this experience to be friendly, helpful and a non-pressured time in trying to find the right purchase for us.  Thank you for your friendliness, professionalism throughout the afternoon.  We did a lot of looking and after we talked, effort was given to search the inventory for just the right car for us and what a delight to find just what we were looking for at the right price.
Just as we were able to ring the bell as we left as happy customers, we want you to know that you all "rang the bell" for us in the sale of your car.  Thank you

Dave

"8/1/2010"

My experience at Moss was more than expected, great Jeep and price unbeatable. Jony was pleasant and very helpful. I just sorry I had to go so far, 54 miles, as I live in Palm Springs. I have already told my daughter about Moss for when she is ready to get a new vehicle.

David

"8/6/2010"

Great customer service and real down to earth sales reps, it was encouraging!

Elizabeth

"9/2/2010"

After losing our construction company and going through a bankruptcy, I really thought the worst would happen when we decided to downsize on the car, I want to thank Junior Carrillo and Abdul for being so understanding , patient and knowledable..... I ended up with a beautiful car and I was treated with respect by the whole staff at Moss Moreno Valley... I will be telling everyone what you did for us! Thank you!

Dana

"9/24/2010"

 My experience at Moss . . .
Was outstanding.The Dealer folk were all really nice people. It was a pleasure doing business with them. When it comes time for a vehicle purchase Moss Bros. will be my first stop. Thanks again guys see ya soon...MARK

Mark

"10/3/2010"

My experience at Moss... was the best experience I have ever had purchasing a vehicle! The internet team was very helpful, thorough, and attentive; they followed up with me, but were not aggressive or pushy. I felt like they all really cared about getting me in the vehicle that was right for me. Thank you!

Rebecca

"10/11/2010"

My experience at Moss was very pleasant.  My saleman Jony and finance manager Doug were very helpful and also very knowledgeable. I am pleased with the sales experience and lookforward to continued business with Moss dodge in the future. 

Clinton

"11/6/2010"

It was a pleasant experience at Moss, and Jony and the rest of staff were wonderful.....We will be seeing you all soon

Marjean

"11/27/2010"

My experience at Moss . . . Was really a great experience Melissa Garcia started the ball rolling and Richard finished the deal in true professional style.  I would recommend Moss Bros. to anyone who is looking to buy a new or used car.  I can't imagine going anywhere else.

Stephen

"11/30/2010"

It was 2pm on November 30th. I had no intention of buyinh a new Dodge RAM 1500 truck that day. I was seeking information about the truck's features. I had already checked the similar Ford and Chevrolet models. I was on the internet searching, when I got a call from Moss Bros... and transferred to Jony Evangelista, Internet Sales Manager. I told him what I was looking for and within minutes He emailed me a full print-out of the features and the color I was looking for. (I like all colors as long as it silver!) We came to a good financial agreement... trading in my '09 Honda Pilot. By 8pm that evening, my new truck was in my driveway... Papers signed, and the Honda Driven Away. I have purchased over 140 vehicles in my driving life (Yeah... I am an old guy!) and no previous transaction was this easy... i.e. I never left my home! Kudos to your sales staff... They are TERRIFIC... Incidentally, I have purchased three other vehicles from your San Bernardino dealership in the past... and by the way... the RAM IS SUPER!

Ronald

"12/16/2010"

My experience at Moss was Great. Everyone was nice and very friendly from the moment I got there !!!

Lizett

"1/4/2010"

My experience at Moss . . . is as usually..... professional, friendly and outright pleasant to deal with.  I have bought other vehicles in the past from other dealerships and none have reached the excellence I have seen and felt in years.  My wife and I were going to purchase a BMW some place else and we didn't get the courtesy that Moss has extended to us.  In a nutshell we are happy to do business with you and plan to do business.  Thank you

Sterling

"1/13/2011"

We have purchased four vehicles in the last several years from Moss Bros. Dodge and Honda, Moreno Valley and their service is second to none?.best dealership I have ever dealt with!

Michael

"1/30/2011"

 My experience at Moss . . .
The two people I worked with principally were John Christian and Ray Wisman.  Both were pleasant and straight forward, a pleasure to work with.  They probably still got the better of the deal in my bargaining with them but I enjoyed the experience.  I had the same good experience with your Chevy dealership in Moreno a few months ago.

Gary

"3/26/2011"

Our experience at Moss was great! Jony and John really listened to our concerns about buying the Jeep we purchased. They were the best and made it happen! We will be recommending Moss, Jony, and John to our friends and relatives. We will also be back to purchase my car. The Jeep is my hubby's.

Karin

"3/23/2011"

My experience at Moss . . . was a cash deal so it went smoothly

John

"4/8/2011"

My experience at Moss... I am very thankful for the new car and the deal I was given at Moss. It was a long day and I'm glad I left with the car I really wanted. I did not like the gong and was glad they agreed to do the celebration after we left. (hee hee)

Shilind

"5/1/2011"

Extremely satisfied. You guys are awesome! The salesman was helpful, not pushy. Thank you!

Daniel

"7/23/2011"

When I walked into the Dealership I was greeted and felt comfortable. My Salesperson was Dawayne and he took the time to show me every used car, and I feel that I made the right choice. I went from an 18% loan to a 5% loan. I just love Moss Bros. and I will tell all my friends to car shop there! Thank You Moss Bros!

2010 Chevy HHR

Lori

"7/31/2011 - 2011 Jeep Grand Cherokee"

Good morning, I want to let you know that I absolutely love my new car. Your dealership was the only one in the area that had the colors and options I wanted, and it was worth the 90 mile drive to get it. Overall, I found the sales experience to be pleasant with one exception. The reason I had chosen your dealership in the first place was because it was part of the USAA network which allowed me to get a good deal without having to haggle over the price. A win win for everyone - or so I thought. Somehow, the sales manager that was on duty that morning was not able to figure out the USAA deal and it took almost an hour of intense negotiations to finally get what I wanted. So much for the no haggle experience.  In the end I did get the car I wanted and at the price I had originally agreed to - so all is good. I was very impressed with the salesman as he did everything within his power to keep me happy and calm throughout the entire experience.  When things got heated he was able to calm me down and eventually was able to get me what I wanted. And he was always professional and courteous. Did I have a great experience at your dealership - not exactly. If you had honored the USAA price (which I confirmed with your internet department 2 days before I arrived) then it would have been the great experience you expect and I would have highly recommended your dealership to my friends and family. I hope this feedback helps. Thanks

Patrick

"8/6/2011 - 2011 Chrysler 200 Sedan"

I came to Moss Bros. 2 years ago for my first Chrysler and was so impressed with the sales and service teams that I returned just a few days ago for my 2011 Chrysler 200. I have to say that Abdul was the very best, and most caring sales person I've ever worked with! I'll definitely be returning when it's time for another car, and I'll be sending my friends your way. :)

Nancy